House Rules

Occupancy

  • Maximum occupancy: [insert number] guests

  • Only registered guests are permitted on the property unless approved in advance

  • No parties or events

Noise

  • Quiet hours: 10:00 PM – 8:00 AM

  • Please be respectful of neighbors and the local community

Smoking & Substances

  • Smoking is not allowed inside the home or studio

  • Smoking outdoors is permitted only in designated areas

  • No illegal substances on the property

Pets

  • Pets are [not allowed / allowed with prior approval]

  • If allowed: Guests are responsible for cleaning up after pets and covering any damages

Safety & Security

  • Lock all doors when leaving the property

  • Do not leave valuables unattended

  • Report any maintenance or safety issues promptly

Check-In & Check-Out

Check-In

  • Check-in time: [insert time]

  • Early check-in may be available upon request

  • Entry instructions and access details will be provided before arrival

Check-Out

  • Check-out time: [insert time]

  • Please wash dishes, remove personal items, and turn off A/C units before leaving

  • Late check-out must be approved in advance and may include a fee

Pool & Outdoor Areas

Pool Use

  • Use the pool at your own risk

  • No lifeguard on duty

  • Children must be supervised at all times

  • No glassware in or near the pool

Outdoor Furniture

  • Please return cushions and furniture to their original placement after use

  • Protect outdoor furnishings from rain or overnight moisture when possible

Damage & Liability

Damages

  • Guests are responsible for any damage to the property beyond normal wear and tear

  • Report damage as soon as possible to avoid additional charges

Liability

  • Casa Oleada is not responsible for accidents, injuries, or loss of personal belongings

  • By booking, guests agree to use the home and all amenities at their own risk

Cleaning & Maintenance

General

  • The home will be professionally cleaned prior to arrival

  • Additional cleaning during your stay is [available / available upon request for a fee]

  • Please notify us immediately of any maintenance concerns

Cancellation Policy

Option A: Standard Flexible

  • Free cancellation up to [X days] before arrival

  • 50% refund for cancellations made [X–Y days] before arrival

  • No refund within [Z days] of arrival

Option B: Moderate

  • 50% refund up to [X days] before arrival

  • No refund after [X] days

Option C: Strict

  • Non-refundable except for extreme circumstances or required cancellations

Payment & Fees

Full payment is required at the time of booking unless otherwise arranged

  1. Security deposit: [required / not required / refundable deposit amount]

  2. Cleaning fee: [insert amount]

  3. Additional fees may apply for unauthorized guests, excessive cleaning, or late check-out

Contact

For questions regarding policies or your reservation, please contact us at:

[Insert email]
[Insert phone or WhatsApp]